Ace67 net — Privacy Policy

Ace67 net ("we", "us", or "the platform") is a trusted online gaming and betting platform in Bangladesh. We believe your personal data belongs to you — and protecting it is our responsibility.

This privacy policy applies to the use of the ace67 net website and mobile application. By creating an account or using our services, you agree to this privacy policy.

We have written this policy in plain language so it is easy to understand. If you have any questions, please reach out to our support team.

Ace67 net collects only the information necessary to deliver its services properly — we never collect data we don't need.

• Full name (as per national ID)
• Mobile Number (Bangladeshi)
• Date of birth (for age verification)
• Email Address (optional)
• Payment method details (mobile banking number)

• IP address and device type
• Browser and operating system information
• Platform activity logs (login times, game history)
• Cookies & Session Data
• Transaction History

• Copy of national ID (if required)
• Selfie or photo (for KYC verification)
• Proof of address (for higher-level verification)

Ace67 net uses collected information for specific purposes, detailed below.

Ace67 net will not use your information beyond the specific purposes stated above. Should your data need to be used for a new purpose, your consent will be obtained beforehand.

Ace67 net does not sell, rent, or share your personal information with third parties. However, data may be shared in the following limited circumstances:

Ace67 net works with a number of trusted technology and payment partners. These partners only receive the information necessary to deliver their specific services and are not permitted to use it for any other purpose.

• Payment gateway (for transaction verification)
• Game software providers (for gameplay data)
• KYC verification services (for identity confirmation)

• By order of a competent court or authority in Bangladesh
• At the request of relevant authorities in connection with money laundering investigations
• To protect the security of ace67 net and its users

Ace67 net retains your data only for as long as necessary. Information that is no longer needed is deleted.

• Active account data: retained for the duration the account remains active
• Closed account data: 5 years from the date of closure (legal obligation)
• Transaction records: 7 years (as required by financial regulatory guidelines)
• Cookie data: until session ends or up to 12 months
• Login logs & activity records: 1 year

Once the designated retention period ends, data is securely and permanently deleted. If data must be kept longer for legal reasons, you will be informed accordingly.

Ace67 net uses industry-leading security technology to protect your data. Rather than relying on a single solution, multiple layers of protection are in place.

• TLS/SSL encryption — all data transfers are encrypted
• Data stored with AES-256 encryption
• Firewall & Intrusion Detection System
• Regular security audits and penetration testing
• Two-factor authentication (2FA) support

• Employee access to data is restricted on a need-to-know basis
• All staff are bound by confidentiality agreements
• Regular security training
• In the event of a data breach, affected parties will be notified within 72 hours

Ace67 net uses cookies and similar technologies on its website. These are stored as small data files in your browser.

Essential Analytics Functional

• Essential Cookies: Maintaining login sessions and security verification — these cannot be disabled
• Analytics cookies: Understanding platform usage patterns and improving our services
• Functional Cookies: Remembering language preferences and theme settings

Non-essential cookies can be disabled through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Ace67 net believes you have full rights over your own data. We uphold the following rights for all users:

• Right to know: You can find out what personal information we hold about you
• Right to Rectification: You can correct any inaccurate or outdated information
• Right to erasure: You may request deletion of your data where no legal obligation requires its retention
• Right to data portability: You may request your data in a portable format
• Right to Object: You may object to the use of your data for specific purposes
• Right to Withdraw Consent: You may withdraw your consent at any time

To exercise any of these rights, email us at support@ace67net.com. We will respond within 30 days of receiving your request.

Ace67 net strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If a minor has accidentally created an account and we become aware of it, that account and all associated data will be deleted immediately.

• Age is verified at the time of registration
• Additional verification may be requested in suspicious cases
• Parents or guardians can report a child's account

If you suspect a minor is using ace67 net, please notify us at support@ace67net.com.

Ace67 net's platform includes certain third-party games and services. These third parties have their own privacy policies, which may differ from those of ace67 net.

• Game software providers store game data on their own platforms
• Payment gateways (Mobile Pay, Nagad, Rocket) operate under their own respective policies
• Ace67 net is not responsible for third-party data management

We recommend reading the privacy policy of any third-party service before using it.

Ace67 net may update this privacy policy from time to time. You will be informed of any changes through appropriate channels depending on their nature and significance:

• For significant changes, you will be notified by SMS or email
• Pop-up notification upon logging into the platform
• Last updated date published on the website's Privacy Policy page

Updated policies take effect 7 days after publication. Continued use of the service during this period will be taken as acceptance of the revised policy.

For any questions, complaints, or requests regarding this Privacy Policy, please contact our Data Protection team directly:

• Email: support@ace67net.com
• Live Chat: accessible from any page on the platform
• Help Center: Help Center View page

Privacy requests are typically responded to within 3–5 business days. For urgent matters, contact us via live chat for a faster response.